FAQS
Your Questions Answered
DO YOU CHARGE FOR DELIVERY? IF SO HOW MUCH?
We do charge for delivery. Delivery cost is anywhere from $15-$50 working the GTA based on size and type of event. If delivery is outside the GTA there is a surcharge applicable.
ARE THERE CUSTOM MENUS AVAILABLE?
Yes custom menus are available. For information and to discuss details please contact us.
HOW EARLY DO I NEED TO PLACE MY ORDER?
Orders need to be placed latest 48hrs before event.
WHAT HAPPENS IF I NEED TO CANCEL MY ORDER?
If you cancel your order within 48hrs of event date, a full refund may be available. Anything less than 48hrs, there will not be a full refund. Exceptions may apply.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept all payments such as cash, debit, credit cards, cheques and email transfer. Please note there is a 2% charge if paid by credit cards.
IS IT POSSIBLE TO PICK UP MY ORDER?
Yes. Pick ups are an option as long as they are during our hours of operation.
THERE IS NO KITCHEN ONSITE AT MY VENUE. CAN I STILL PLACE AN ORDER?
Yes you can place an order. For an additional rental fee we can provide equipment on site. If not we can deliver the food hot.
CAN YOU ACCOMMODATE FOOD ALLERGIES?
Yes. However please be advised our kitchen is not a nut free or gluten free facility.